Submitted: February 15, 2019
I just got home! I wanted to thank you from the bottom of my heart for making this happen. I almost lost my brother in 2017 so I try to make memories because it's just us. Mark appreciates the deal too! It's more than the deal it's that you are excited for me! Thank you.
— Florissant, MO
Submitted: December 12, 2018
Just a quick note to let you know that we thoroughly enjoyed our Quebec/Montreal jaunt. All went smoothly and the train trip from Quebec to Montreal exceeded expectations. We look forward to working with you on our next adventure. Thank you again for your planning help.
Mark and Laura
— St. Louis
Submitted: September 24, 2018
I want to thank you for all the hard work and excellent communication you provided for Emma and myself before and especially during the trip. We made multiple schedule changes and you were always so professional and on top of things. Thank you.
Peru was beautiful. The hotels you booked were perfect. We loved Suenos Del Inka in Cusco. It's in a great location in the historical area of Cusco. The hotel is a lovely old building that has been restored. The rooms are neat clean and quiet. The breakfast was traditional and served in a beautiful sunny courtyard. The staff was informed and courteous.
In addition all the drivers you arranged were always on time and very nice. In a country where driving is chaotic at best (which is half the fun) it was reassuring to have safe efficient transportation. I would recommend staying in Cusco for a few days before going to Macchu Pichu to acclimatize. Even Emma at 22 year old said the high altitude travel was grueling. I highly recommend Peru Hop as a safe and easy way to travel around Peru. Though you (or your daughter in my case) must be fluent in managing scheduling on line.
Macchu Pichu was the highlight of the trip. Two days was perfect in MP. It can be done in one. But 3 days is too many. Aguas Caliente is very touristy with not much to do. It was good to get back to Cusco and recover. Your bookings for all the iterations for MP, from Cusco to Ollant to Aguas Caliente to Macchu Pichu to the hotel then back again was a logistical triumph on your part.
Everything worked like clockwork. I could not have managed that on my own.
I can't thank you enough for all you did to make this vacation with my daughter a once in a lifetime trip.
— Webster Groves
Submitted: September 21, 2018
We cannot thank you enough for the wonderful job you did in planning our 25th anniversary trip!
It was amazing! We said several times "Colleen has knocked it out of the park!" All the hotels were wonderful, and the entire trip was seamless! We worried about nothing, Thanks to YOU!
We will always recommend you and Gwin�s!
Michelle and Bret
— Fenton, Mo
Submitted: August 29, 2018
Thank you so much for all your help!!! Everything was wonderful!!! We loved the Darcy.. the kids loved the Darcy!! The tour in DC was perfect! Intercon in NY was so nice. We did end up going to see Sponge Bob the Musical on Broadway!! Such a great trip!! Thanks again. Cheers to a great school year!!
— Clayton, MO
Submitted: August 20, 2018
We had an amazing trip ! Thank you so much for helping us and guiding us through everything !! The airport was easier than I thought. The only problem we had was our flight got delayed 3 hours back home. Other than that everything was great the food, people, everything!
— Collinsville, Il
Submitted: August 16, 2018
Our trip was fantastic! We loved every single minute of it, and so much of your planning for us was right on the money. Molokini was amazing, we loved Pearl Harbor, and our location in Maui was our favorite thing! We will go back, and we will be staying Kihei again. Although we loved the Surfrider in Honolulu as well, Maui was our absolute favorite, and the fact that it wasn't crowded and we could breathe and really relax there was perfect.
We also loved Mama's Fish House, the road to Hana is something we cannot wait to do again, and we ate at a couple of your other suggestions that we really liked, as well.
We are so appreciative of your hard work and expertise -- you helped make this trip unforgettable! Thank you!!!
— Park Hills, MO
Submitted: August 15, 2018
We loved the tour of Ireland. The guide, driver and coach bus were amazing. If we had gone by ourselves we would not have seen all the places we saw. We would highly recommend you and Gwin�s Travel for ALL your traveling needs.
Sherry and Shawna
— Lemay, MO
Submitted: 07 18, 2018
I want to personally thank you, on behalf of my wife and I, for all of your hard work and effort in making our European honeymoon amazing.
Through our multiple meetings, constant thoughts and ideas, you put together the ultimate and most memorable experience for us that we will cherish for the rest of our lives.
Your first hand travel experiences, knowledge of the destinations, itineraries and restaurant recommendations, and the options you provided us in terms of tours and things to do was the perfect mix of activities. What you laid out and put together for us allowed us to see what we needed to see at each location, while giving us free time to explore on our own. The restaurants and hotels that you provided us were expertly recommended, and we could not say enough about the food at every place we visited, and the hotels were fantastic. I can honestly say, you made our first experience with a travel agency fantastic, and have gained a client for life wherever our travels will take us in the future.
Our friends and family have all asked us how a trip such as ours was put together, and without question we will continue to recommend your services. You are an expert in your craft and deserve the utmost recognition for what you do. Thank you!
Tyler and Kristin
— Kirkwood, MO
Submitted: May 15, 2018
Just wanted to drop you a quick note to let you know that our trip was wonderful. The hotels (in both Holland and Santorini) were fantastic, the tours were amazing! Special thanks to Stavros, our tour guide, from the wine and food tours in Santorini. The experience was fabulous. We have had enough of a taste that we might need to go back again sometime. United Airlines was very helpful and accommodating for us.
Thank you so much for your help. We will most certainly keep you in mind when we get ready to plan our next trip.
— Park Hills, MO
Submitted: May 15, 2018
Rose and I want to thank you for planning our incredible trip to Italy. All tour guides were upbeat and most informative. We took all additional excursions and that added significantly to our experience.
The number and quality of the historical churches and venues, as you know, is off the charts. While hundreds waited in line, our group by-passed all of that. Hotels were nice and the food..... We were in Italy after all!
Amazingly, we met a couple from Chesterfield that lives 5 minutes away. They were with friends from North County. The 6 of us hit it off and plan to get together and review trip photos.
Belinda Richardson was our Insight guide and the job she did was phenomenal. An encyclopedia for a mind and always so upbeat. Organized and on point at every turn.
Thanks again for the work you put in on our behalf. We hope to travel like this every 3 years. Doubtful in my mind that we will ever top this trip, but we will be contacting you to give it a try.
All the best,
Michael and Rose
— Chesterfield, Mo
Submitted: March 26, 2018
Riviera Maya, Mexico/Iberostar Paraiso Maya-
We arrived home last evening from our trip. The resort was fabulous, very clean, well maintained very beautiful resort. All of the staff was very friendly and helpful. It was a great place for everyone; my granddaughters loved the water park, and all of the different pools. They were in the water from 10 am until 5 pm. The beach was great also, very clean and a great place to play in the sand or layout. We were surprised by the wildlife at the resort, we saw peacocks, and wild pigs, lizards, but the most fun were the coati. There were a lot of them at the resort, especially on the beach. The food at the resort was very good; it had good variety and great wait staff. This was a great choice for our family. The kids even got to paint their own pottery.
— Des Peres, MO
Submitted: March 26, 2018
We are all here....and it is fabulous!
Charlie is raving about the Flamingo Beach--he keeps remarking on the incredible view from the lobby.
We've had wonderful food and met lovely people. We arranged a half-day tour yesterday through CAT--the people who provided transportation for us from the airport--and had a guided trip on a river. We were the only boat--and saw 20 kinds of birds, howler and white-faced monkeys and many crocodiles. Simply amazing. We've taken today to 'recover' and will be touring all day tomorrow with CAT to an active volcano....
THANK YOU for setting the stage for these terrific experiences!
— Ladue, MO
Submitted: February 16, 2018
As usual I have to call and arrange travel for my immediate supervisor. He does an extensive amount of travel so I am constantly talking to someone at Gwins Travel. Today I got the pleasure of speaking with Melissa Beasley. I can say that each and every time I talk to Melissa she is always upbeat and friendly. She is a pleasure to work with. She goes out of her way to find the best prices for our company. Her customer services skills are impeccable and are such that they need to be commended. In this fast pace world we live in, she never hesitate to be professional, caring, understanding and friendly. These are rare qualities and possess all of them.
— Chattanooga, TN
Submitted: February 07, 2018
Thanks for everything Colleen...The resort was awesome. Food, Drinks, Service, Resort, everything was Excellent. Thanks to you we ended up with what I think may have been the best room at the resort. Tallest building, closest to the ocean and the front corner room so we had two sides of ocean view with it being a corner.
Many people we met there had been there several times and keep going back. We may also.
— St. Louis
Submitted: November 20, 2017
We want to thank you very much for a very nicely planned vacation. We had a great time and will surely be calling you again to book our next vacation. I thank you personally for checking in on us and helping us with last minute pricing.
— Orange, CA
Submitted: November 08, 2017
Everything was great. We couldn't have asked for a better trip! The food and entertainment staff were definitely the highlights of the trip. Thanks again for finding such a perfect resort for us!
Submitted: October 12, 2017
I just wanted to thank Robyn for her help in making our trip to Minneapolis, Mn a great one. The flight went well, the hotel was great and it's location to everything was perfect. Thanks again.
Submitted: October 11, 2017
Thank you the trip was amazing, I will send some photos but a few of my highlights, hope they can help you for other clients.
- Hotel in Rome perfect and the little street it was on so picturesque.
- Tour in Rome, guide was wonderful, very knowledgeable and packed in so many sites we never would have seen
- Transfers during the entire trip went very well ( small issue at first in Rome, apparently multiple hotels in Rome with Art in the name). Hotel called and taken care of immediately.
- Tuscany- car rental- fairly easy, very busy, Villa- beautiful room, and great spa, we did a tour Bruno Squartini- of farms and vineyards he was great. Hotel did not have much to offer as far as winery tours close by.
- Venice- transfers ( thank you again), hotel AMAZING, 2 days was perfect, and the tour of Doges palace was great.
I had heard wonderful things about your services from my uncle and father, and I must say you have converted my husband to use your services, especially abroad.
Hope to get some pics on my computer this weekend and will send to you.
Just a question for future trips, we would like to take our 3 girls to Galapagos Islands, perhaps in 2020 ( our youngest will be 10). How far out do you need to book such a trip?
Thanks again for a wonderful trip.
Rachel and Jason
Submitted: October 03, 2017
Kudos to Gwin's Travel and Allison Bahn! We just completed a week long vacation to Boston and Philadelphia, and the trip they planned was wonderful. Our hotels were perfect, the air flights they arranged worked well with our schedules, and the cities we visited were incredible. And it was all within our budget!
Bob and Laura
Submitted: September 26, 2017
I am just now going through my e-mails. Did not have access to them while we were gone.
We had a great trip!! Secrets Maroma was the best! Thank you for steering us to this place. We had great weather the whole time, great food and entertainment every day. We decided to just stay on the grounds and not do any excursions. Next time we'll get out and do a couple of them.
Thanks again for all your help from beginning to end and when we plan another trip we will be back to see you!
Submitted: September 20, 2017
Just wanted to let you know that your recommendation for El Dorado was perfect! The accommodations were great and the staff were superb! It was relaxing and beautiful and we didn't get any rain!
You were also excellent in planning our trip. We will be back for our next vacation!
Thanks so much,
Sue and Paul
Submitted: September 11, 2017
Hawaii was fabulous!! I toured my friend's coffee farm, snorkeled, went to Farmers Markets, hiked at the volcano, did a sunset cruise, and explored the whole island in my Mustang. It was the best trip ever. Thank you so much for all of your suggestions!! They were so very helpful. I will definitely contact you again when I am ready to travel to some place new.
Submitted: 07 18, 2017
Our trip was great! Thanks for taking care of everything. We truly appreciated the upgrades to first class on our St. Louis to Minneapolis, Minneapolis to St. Louis legs.
We LOVED the Opus Hotel!
What a great hotel, and in a cool area. As usual, you were spot on. Thanks for the treat when we arrived in our room. We received our room upgrade, and we loved it. We had a room with a little patio, a little walkout courtyard. It was so nice. We loved Yaletown. It was perfect for us. We went to Granville Island, but we didn't stay long. Kind of touristy, but glad we did it.
Thank you for everything.
I'll be in touch in the next few weeks to start planning Spain.
You are the best. We brag about you all the time...and with good reason.
Submitted: June , 2017
Thanks for the "welcome home" message. Just wanted to let you know that we just completed the survey and ranked your service as "10" in each category. Steve and I were very pleased with the help you provided and with the trip overall. Thanks for helping to make our milestone anniversary celebration such a wonderful experience.
All the best,
Vicki and Steve
Submitted: May 30, 2017
The trip was fabulous ( all except the final flight from Newark to StL which was delayed for almost nine hours at the end of the trip). Although I've sworn this multiple times before, I really mean it this time. No more flight on United! They are the least friendly airline in the skies, bar none. Can't understand how they stay in business.
Hotels in Paris and Zermatt were all wonderful but particularly Le Saint in St Germain, and Hotel Julen in Zermatt. Train trip was winner.
The cruise was outstanding at all levels. Would highly recommend. Prob a bit wet in general so sooo thankful we brought raincoats. Used every day.
Thanks for your guidance. A trip of a lifetime for us. Blessings.
Submitted: May 28, 2017
Thank you for reaching out! We had a wonderful time and everything we booked ahead of time went off without a hitch (all flights on time!). I really appreciate your recommendation of Franschhoek, it was absolutely gorgeous and a charming little town. We stopped by Stellenbosch one day and were surprised by how much bigger of a city it was and harder to navigate.
While we were in Cape Town we did the Robben Island Tour, Table Mountain, and a day tour down to the Cape Peninsula. We then headed to Franschhoek and did a couple hikes and the wine tram.
Overall we had a fantastic time and I appreciate all your help along the way! Truly a once in a lifetime experience!
Submitted: May 16, 2017
Hey Colleen! Great job on vacay details...you made it so easy. You are a Rockstar as usual! lol And we will definitely go back there! Can you let me know if there are any promos or discounts going on? Thanks a bunch!!!!
Submitted: March 23, 2017
Thanks, Maisoon, it was great! It was meticulously organized to allow the best use of our limited time in a great location, and was a perfect location for my teen aged children and I to share their Spring Break. I would definitely give a strong positive recommendation to your service, and the Monteverde-Arenal combination for an intense quality use of limited vacation time. The Arenal Manoa Resort was especially effective as a comfortable place to to just "lay-back" for the brief periods when we wanted to rest, and as a staging site to arrange multiple quality activities(nature hikes, horseback riding around the volcano, a river safari to view sloths and monkeys,and visit local people on their farm, zip-line through the canopy, and many other activities). Thanks again!
Submitted: March 21, 2017
Our trip was great. We loved the hotel and the food and the activities that were offered. The girls danced and danced. The entertainment was interactive in part and that was fun. Thanks for all your help. I will, of course, call whenever the next trip comes up.
Submitted: January 27, 2017
Here are some photos from my birthday trip to Secrets Silversands. My oceanfront swim out room was perfectly located. While I had to walk a whole 10 feet to get into the pool, I had a fabulous and relaxing time. There were 5 weddings that occurred while I was there and I watched all of them from the comfort of my lounge chair.
Thanks for making my trip so wonderful. You're magic on getting me such a wonderful room location was greatly appreciated!!
Happy New Year and THANK YOU!!!
Submitted: January 27, 2017
Just wanted to get a quick note off to you to let you know what a pleasure it has been for us to plan our Alaskan trip with you! We appreciate all the time you took with us, shuffling things around as it was. Like we had told you earlier, we never go on tours, and always plan the trip ourselves, but as soon as we began looking into Alaska, we knew we were in over our heads! But you made it all seem so effortless. Thanks again!
We will keep in touch with you. Enjoy your day!
Submitted: November 17, 2016
Got home yesterday afternoon after a grueling 17 hour plane ride! We had a wonderful trip - took lots of pictures. Thanks for connecting us to Africa Travel - all the safaris were great and our guide was the best we could have ever had - I love Africa - just wish it wasn't so far. Tanzania is really a great part of the country - we saw more animals in groups then you could ever imagine!
Submitted: August 15, 2016
Comments : We truly appreciate all your help in planning our family trip to France and Kenya. Your recommendations were very helpful, and you were always very patient with all of our questions. We especially want to thank you for your assistance after the trip when we found that we had been overcharged for our rental cars. You went to bat for us and communicated with the rental company and did not rest until we received the appropriate refunds. Your customer service is outstanding, and we will be in touch when it comes time to plan our next trip. Cheers!
Karen and Dan
Submitted: August 10, 2016
We cannot stop talking about the wonderful trip you planned for us. The choice of the Royalton in Punta Cana could not have been better. Immaculate grounds, extremely accommodating staff, excellent food. The excursions were amazing. Thank you so much for all the effort you put into making this a wonderful family vacation.
Submitted: August 10, 2016
There are simply no words to fully describe our enjoyment on the Cruise! The Inside Passage 7 day on Ruby Princess was spectacular! THANK YOU for all your efforts in making this trip go off without a glitch!
Can not wait to plan our next "adventure" and will surely be in touch with you to hear about Costa Rica!
Again, our sincere thanks to you for all your time and consideration in making our trip so pleasant
Kim & Greg Haller
Submitted: 07 29, 2016
We received the documents and I printed them. Thanks again for taking care of us. Good to know we always have you to count on.
Submitted: April 27, 2016
Our anniversary trip to Hawaii was wonderful and we wanted to thank you for all of your help. Even though we've been a few times, it was such a comfort to know you had planned every detail for us! Everything went smoothly and turned out just perfect, a trip we will remember forever!
Thank you again,
Richard & Vicki
Submitted: April 12, 2016
Susan and I had a fantastic vacation, the best ever. The Excellence Hotel was so much better than we expected. The room, listed as junior suite with ocean view, was large, comfortable and had a lovely balcony with a great view of the ocean. The weather, beach and water was pristine. The food was gourmet, every meal. (When you said buffet breakfast and lunches, I expected average). No bugs. There was first-class entertainment every night. We felt secure that everything from your end was handled and we were able to relax and enjoy - the whole purpose of our trip.
Thank you for walking us through a process that would have been frustrating had we tried to do it ourselves. We will refer you to all of our friends and look forward to our next trip! Bravo Maisoon!
Randy and Susan
Submitted: March 28, 2016
I thought of you a million times last week and meant to email from Spain. But, we were so busy and having so much fun! The trip was outstanding and the plans and hotels you chose for us were absolutely perfect. I can't say enough about how smoothly the trip went and how perfect the plans were -- the amount of time in each location was just perfect, too.
We ended up getting tickets to the soccer game! No problem at all. We bought them at the stadium in the "cheap seats." They worked out great.
Mallorca was the perfect end to the journey!
We got stuck overnight in Dallas last night but that was the only glitch which really wasn't a big deal. The flight from Madrid was delayed and we didn't make the connection. American got us a hotel room for last night.
Thank you so much for everything you did to plan the perfect journey for me and my kids.
All the best,
Submitted: January 05, 2016
I was just about to contact you to thank you profusely for everything you did. My trip was wonderful- best trip I've ever taken. None of it would have been possible without your help. The app you had me download was very helpful and also the Delta app.
Submitted: November 06, 2015
Thank you Maisoon! That is so wonderfully helpful! You rock, and we will definitely use your services in the future, for your customer service is magnificent!
Submitted: October 27, 2015
This was a trip of a lifetime. All you did and how hard you worked to make all the details fit into place, all paid off. I have worked with other travel agents before but none even half as good as you or as attentive as you. My husband, Jim also was so aware of your competence, efficiency and caring.
Leigh and Phyllis
Submitted: August 03, 2015
Thanks so much for planning our trip. Everything was perfect and went as planned. The Hyatt was amazing and I loved all the extra space.
Much better choice than a condo in my opinion. The kids had a great day at the aquarium meeting Winter and Hope, the Dolphins from Dolphin tale.
The boys had a great time and loved Legoland. It rained here in Bethalto the entire time we were gone but no rain in Florida. It was beautiful!
I'm sad we had to come back but there's always next year!
Submitted: June 11, 2015
Thank you so much, we will definitely recommend you to our friends. It was truly a great vacation, honeymoon. I do feel Iberostar offered more than RIU or Barcelona. Staying at Maya was the right choice. It gave us privileges at other paces. They were different from each other and worth going to. It allowed us to pick from two entertainment theaters. I wished we would have known that we also could have had day pass to Playa. We went to Cozumel and would not recommend, their dining facilities are no air condition. We stayed in building 60 we would love to go back to the exact room. Our maid was excellent. She filled the bath with bubbles and rose pedals and two towel swans facing each other and rose pedals surrounding the bed. Our balcony room faced the jungle which gave us complete privacy. Drinks were premium liquor. We hope to go to Italy next year if not we will go back to Iberostar. We appreciate all the help and experience of recommendations you gave.
Submitted: May 08, 2015
Thank you very much for looking out for our interests. We appreciate your service. Keep us posted.
Submitted: April 27, 2015
Every thing was perfect. But I did have a problem climbing all those steps.
I went snorkeling for the first time (awesome). All the staff were so pleasant and helpful.
Thanks again for all you did for us.
Phyllis & Larry
Submitted: April 13, 2015
Thank you so much for your tireless work on such a short notice. It's nice to know you care about our trip as much as we do.
Submitted: April 01, 2015
"Maisoon Barghouty steered my husband and I the right way with her recommendations for Secrets Capri in Cancun. Not only did she listen to our needs but she followed up with us to get our feedback. We will continue working with her and Gwins in the future."
Submitted: March 24, 2015
The trip to Antarctica was incredible, totally exceeded our expectations. Thank you for all your help.
Submitted: December 31, 2014
I have been booking vacations with Gwin's Travel for several years and it has always been a very positive experience. Working with agent Thea Bailey is a pleasure as she responds quickly, is diligent in seeking the best possible opportunities and is thorough in wrapping up details. Every enjoyable vacation starts with your agent who provides good planning and sufficient information. I am very appreciative of the quality service always received by Thea and Gwin's Travel. My upcoming tropical vacation is no different and is a special one. I look forward to booking with their agency for future vacations.
Submitted: December 31, 2014
I've truly enjoyed the time that we have worked with you on our travel plans. You have always been on top of everything that we have requested of you. The service that you have provided to us is top-notch! All the travel arrangements, as well as small amenities, were flawless. Even though we live in Indianapolis, Indiana we will always look to you and Gwin's for travel arrangements, no matter how big or small.
Submitted: December 31, 2014
Colleen Campanella has been a great help to me in planning trips to the Baltic area and to Paris. Her suggestions as to hotel and sightseeing trips were excellent. I was particularly pleased with the speed and patience with which she responded to my questions and change in plans in organizing these trips. Her advice turned out to be right on target and I will certainly work with her in the future.
Submitted: December 31, 2014
I just wanted to take a minute to thank you & Gwin's Travel for always taking such good care of me! Whether I call w/nothing more than a budget, an idea or an entire plan, I have always been accommodated and NEVER made to feel l was being difficult...even when I was : )
I really appreciate the personalized service I have received from you. You have really taken the time to get to know me and my personality which has made for WONDERFUL vacations!
And then there's the added bonus of Gwin's Travel always having good, competitive prices BUT what comes w/Gwin's Travel that you will not find on those big internet sites, is a PERSON you know and can trust to always turn to in times of need. When things can sometimes go array on a vacation that is costly and supposed to be relaxing, I take great comfort in knowing that you and those at Gwin's Travel will always be there for me!
So thank you, Gwin's Travel for knowing the importance of having and keeping such AMAZING agents!
And to you, Colleen...well, what can I say? Only that you are the BEST and make me feel like we've been girlfriends for years! Thank you so much for all of the time you take for me!
Submitted: September 19, 2014
Good morning, Colleen - thank you for helping us plan a fantastic, wonderful, perfect trip!!! Everything went smoothly and the weather was perfect. We appreciate your expertise and suggestions. It was a trip we will always remember.
Submitted: September 17, 2014
Colleen - just wanted you to know that we had a wonderful time in Spain and really appreciate the good work you did to arrange all of the logistics and provide us so much good information about the locale. It was great to get to know you and we look forward to using your services again soon!
Submitted: 07 07, 2014
Hey! Just wanted to drop a quick line -- I'm sure you always hear from people when they need help/thing go wrong -- but wanted to let you know that our Greece trip was amazing! Hotels were fantastic -- both of them just blew us away -- ! Everything was perfect and the car stuff worked out smoothly as well.
Anyway, thanks again! Much appreciated! More trips to come.
Submitted: 07 04, 2014
My daughter and I recently completed our first trip to Europe with the help and undivided attention of Colleen Campanella. All we had to do was give her our wish list of places we wanted to visit, and she took care of the rest - booking hotels, making airline and train reservations, and scheduling tours. She promptly sent us"rough drafts" which we "tweaked" until we were completely satisfied with the final product. Colleen professionally and painlessly guided us through the process every step of the way. As a result, the experiences and memories of our trip are priceless. Our heartfelt thanks to Colleen for a job well done!
Tracy and Sarah
Submitted: June 28, 2014
BEING A SENIOR COUPLE TRAVELING WITH WHEELCHAIR ON OUR FIRST CRUISE , AND TO ALASKA, AT THAT, WE WERE A LITTLE LEERY OF GOING, BUT TASHA AT GWIN'S DID SUCH A TERRIFIC JOB OF SECURING AIR, CRUISE,AND SIDE TOURS ALL WITH ARRANGEMENTS FOR OUR WHEELCHAIR . THE TRIP RAN LIKE A WELL OILED MACHINE..WE TRAVELED WITH DAUGHTER AND SON IN LAW WHO TOOK CHARGE AND FOLLOWED THROUGH WITH TASHA'S PLANNING.. IT WAS A GREAT ADVENTURE, EXQUISITE SCENERY, DELICIOUS FOOD, SERVICE WAS PROVIDED FOR OUR EVERY REQUEST, TOUR GUIDES WERE FRIENDLY AND WELL INFORMED. HOTEL ACCOMMODATIONS WERE 1ST CLASS. ONLY GLITCH WAS A 4 HOUR PLANE DELAY DUE TO MECHANICAL PROBLEM. IT WAS ON OUR WAY HOME , BUT IT WAS NO SURPRISE, AFTER ALL IT WAS FRIDAY THE 13TH. PS. WRITING IN UPPER CASE LETTERS TO SHOUT OUT!! WE TOTALLY RECOMMEND GWIN'S FOR ALL .FUTURE TRIPS . GOD WILLING!!
Submitted: May 27, 2014
This is long overdue.
Frank and I wanted to let you know that because of all of your great attention to details, we had a wonderful time in France!
I did however get sick towards the end of our stay and missed touring in Normandy. Frank said it was excellent.
Thank you again for making our trip so special.
Next year Italy!
Submitted: May 08, 2014
Thea, we had a blast on our vacation. Your service was outstanding and we plan on using you for our future trips.
Submitted: December 19, 2013
"Thirty three years, or maybe it was just 32, but either way that is how long Gwin's has been planning travel for me. Would I have stuck with Gwin's if they did less than an exceptional job? Of course not! Never have they let me down. Now after 160 countries visited I still rely on Gwin's to make my travel arrangements knowing that they provide complete, detailed, and well thought out plans specifically tailored to my preferences."
Submitted: December 18, 2013
My colleague, Tiffany, just told me she booked her honeymoon with your agent Colleen. I had given her the name of several agencies here in town, and her fiance Patrick called them all for a quote. Colleen was the only agent who followed up repeatedly, but without pressure. She really appreciated Colleen's customer service and felt like if something goes wrong, that Colleen would be there to help sort things out. I told her that is why you use a travel agent! Anyone can book online; it's service and expertise that make the difference!
So Kudos to Colleen and thank you to Gwin's for taking good care of Tiffany and Patrick.
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